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ISSUE AREA
- ISO Social Responsibility
Standard Development Update
-- Social Responsibility
Standard Development Process to Date
-- Key Topics and Issues
-- Initiatives to Promote Balanced Participation
-- ISO SR Working Group Media Policy
-- ISO and UN Global Compact Sign Memorandum
of Understanding on SR Standard Development
- Finalization of ISO's Water Management
Standards Imminent
- Miscellaneous
News
-- Survey
on the Current and Future CSR Landscape
-- NGO
Meeting on Framing the CSR Landscape
--
International Forum Held to Discuss
the Role of Standards in a Global Sustainability Strategy
-- International NGOs Endorse Accountability
Principles
ISO
Social Responsibility Standard Development Update
Social Responsibility
Standard Development Process to Date
Following the last plenary meeting in Lisbon in May 2006, ISO's
Social Responsibility (SR) Working Group began developing its second
Working Draft (WD2) of the standard. The Task Groups (TGs) responsible
for drafting of the standard (TGs 4, 5, and 6) implemented the discussions
and decisions made at the Lisbon meeting, and released the WD2 to
the Working Group membership for review in October 2006. Participating
experts submitted over 5,000 comments - more than twice the number
of comments on the first draft. The Working Group will discuss these
comments at its next plenary meeting in Sydney, Australia at the
end of January 2007.
In preparation for the Sydney meeting, the Working
Group's leadership and Liaison Task Force (LTF) - a stakeholder-based
body established in Lisbon to address cross-cutting issues in the
standard - have been reviewing the comments to identify key conceptual
issues to be addressed at the face-to-face meeting. The Working
Group is planning to develop the next version of the draft standard
(WD3) subsequent to the Sydney meeting.
Key Topics and Issues
The expert comments on WD2 indicate that a number of fundamental
issues regarding the structure and contents of the standard will
require further discussion and consensus within the Working Group.
It is noteworthy that many of these high-level issues have been
raised by the industry stakeholder group, which has been particularly
displeased with the WD2 (Crosslands
Bulletin provides a more detailed discussion of industry's
opinion of WD2). Based on a thorough analysis of the overarching
themes in over 1,200 pages of expert comments, the LTF has identified
10 key topics to be discussed in a joint session at the outset of
the Sydney plenary (before the individual Task Groups begin their
work). The list of key topics has been circulated to the Working
Group's six stakeholder groups, as a means of encouraging advanced
discussions and possibly inducing specific proposals for moving
forward (Download the list
of 10 topics and summary of comments and preliminary
comments from stakeholder groups).
The outcomes of the discussions on some of these key
topics at Sydney could have significant consequences on the contents
and credibility of the future SR standard. Below is a summary of
some of the most salient issues for discussion.
1) What are the principal objectives, and who is the
primary end-user, of ISO 26000?
According to the New Work Item Proposal, the enabling
document that defines the purpose of the standard, all organizations
are intended users of the standard. Industry experts, however, have
expressed concern that the current text has a predominant orientation
toward their sector.
The Working Group has previously debated the issue
of applicability of guidance to all organizations versus the risk
of diluting issues that are only/particularly relevant for business
or other specific organizations. The Institute believes any SR issue
that applies to any kind of organization should be a candidate for
coverage by the standard, and that the balance between generic versus
specific guidance can be achieved by including detailed provisions
for specific types of organizations in relevant sections of the
document. If the standard were to be purely generic and could only
include the issues that apply to all types of organizations, many
important SR issues (such as supply chain) could face omission from
the standard.
2) Should ISO 26000 contain minimum requirements?
ISO 26000 is intended to be a guidance document, and
thus is not supposed to contain any mandatory requirements in the
text. However, in order for this standard to become meaningful,
it will likely have to provide information on what are considered
to be the minimum requirements for the organizations to be "socially
responsible." Such requirements could be both process-based
(such as mandating measurement and reporting of SR performance)
or performance-based (such as legal compliance and adherence to
international norms). Without having a clear framework on what constitutes
baseline expectations regarding social responsibility, organizations
could pick and choose cursory options from the standard and deem
it sufficient to be socially responsible.
3) How should the SR implementation clause be drafted bearing in
mind ISO Geneva's directive that ISO 26000 is not intended to be
a Management System Standard (MSS)?
Some experts, especially business representatives,
have expressed concern that Clause 7 (SR Implementation) too closely
resembles a prescriptive management system. Industry has always
been wary of having another MSS that could create yet another third-party
certification burden in addition to the ones posed by ISO 14000
and ISO 9000. Responding to the concern, ISO's senior management,
the Technical Management Board passed a resolution to clarify that
the Working Group on SR shall not develop an MSS. We believe that
the discussion (and standard itself) should focus on how to provide
useful guidance that can effectively steer organizations toward
becoming better SR performers, instead of having to constantly check
if the standard is too close to ISO's self-conceived notion of an
MSS. Such guidance should include how organizations can systematically
identify and address their SR issues, which inherently will include
management elements, but without being a formal MSS.
Initiatives to Promote
Balanced Participation
On the procedural side, the Working Group has focused on a number
of issues relating to balanced participation.
ISO SR Trust Fund Officially Launched
Following the resolution from the Lisbon meeting,
the Working Group Social Responsibility Trust Fund was officially
launched and the solicitation for contributions began in September
2006. The Trust Fund will serve as a short-term funding mechanism
to help support participation by underrepresented stakeholders,
particularly those from developing countries. The first funding
support will be awarded to two or three experts to sponsor their
participation in the next Working Group plenary meeting in Sydney.
The Trust Fund plans to raise enough funding to sponsor up to 50
experts for coming plenary meetings. Detailed information on the
eligibility and application/selection process for the funding are
finalized and can be found in SR
Trust Fund document.
Language Interpretation at the Working Group Meetings
As an effort to make this standard development process
truly international and accessible to those who are non-native English
speakers, the SR Working Group created four Translation Task Forces
(Spanish, Arabic, Russian, and French) and TG 2 (responsible for
media issues) has been encouraging the member countries to translate
the material into their own language. However, language barriers
became visible at the previous plenary meetings where non-native
English speakers - who are often from developing countries - could
not fully and actively participate in the meeting discussions. In
order to tackle this problem at the next plenary meeting in Sydney,
a group of non-governmental organizations (NGOs) submitted a
letter to the Working Group Secretariat to propose a simultaneous
interpretation in Sydney meeting for the four Task Force languages,
with possible funding support from the SR Trust Fund. The reply
from the Secretariat was that such an effort would be very costly,
and that the allocation of the Trust Fund money is set only for
travel support and capacity building programs. The Secretariat,
however, agreed to raise this issue during the Sydney meeting to
see if solutions could be developed in advance of future meetings.
ISO SR Working Group Media
Policy
The issue of whether to allow media representatives in the Working
Group's working meetings has been debated for more than a year (click
here to read the previous discussions). In particular, the Working
Group struggled to find the balance between promoting transparency
(allowing maximum media participation as advocated by consumer groups)
and ensuring an environment for open and honest discussions among
experts (not allowing media to the meetings, as advocated by industry
organizations). The Working Group finally reached an interim agreement,
manifested in the form of a media
participation policy produced by Task Group 2, the subgroup
responsible for communication issues within the Working Group. For
the time being, media representatives will not be allowed to attend
plenary, Task Group, CAG, or ad hoc Task Force meetings, but may
attend workshops and stakeholder group meetings with the consent
of the participants. The Working Group will also hold pre- and post-plenary
press conferences at the meeting.
ISO and UN Global Compact
Sign Memorandum of Understanding on SR Standard Development
In October 2006, ISO signed a Memorandum
of Understanding (MOU) with the United Nations Global Compact Office
regarding their cooperation in development of ISO's SR standard.
The Global Compact is a UN-initiated voluntary international corporate
responsibility instrument focused on promoting 10 business principles
in the areas of human rights, labor, environment, and anti-corruption,
among others.
Under this MOU, ISO has agreed to ensure that its
future SR standard is consistent with and complementary to the Global
Compact 10 principles, to address any concerns raised by the
Global Compact (and through it, other UN agencies including the
Office of the High Commissioner for Human Rights, United Nations
Environment Programme, and UN Office on Drugs and Crime, among others)
in the development and promotion of the ISO SR standard, and to
seek the full and formal backing of the Global Compact and core
UN agencies for the final draft of the SR standard. The MOU also
gives the Global Compact a special status among other 34 liaison
organizations participating in the ISO SR Working Group by agreeing
to have a Global Compact representative serve on the Chair's Advisory
Group (CAG), an advisory body for the SR Working Group's leadership.
The only other liaison group that has mandatory organizational representation
on the CAG is the International Labour Organization (ILO).
This MOU is the second such agreement ISO has established
with a UN organization in relation to this SR initiative, the first
being signed with the ILO in March 2005. There were some concerns
that having too many individual arrangements could restrict the
contents of the standard. However, it has been suggested the overarching
goals behind these MOUs are consistent with the growing consensus
that more alignment and collaboration are needed among the existing
CSR initiatives.
More information
Finalization of
ISO's Water Management Standards Imminent
ISO's Technical Committee on water management (TC
224) has reached the final stages of its standards development process.
The committee is currently preparing the final versions (called
Final Draft International Standards - FDIS) of its three standards:
ISO 24510 - Service to users; ISO 24511 - Management of wastewater
utilities; and ISO 24512 - Management of drinking water utilities.
According to ISO rules, FDISs are subject to an up-down
vote by ISO members, without the possibility of making further edits
or amendments. Prior to reaching the FDIS stage, the committee concluded
a five-month voting period ending in September 2006. All three draft
standards were approved by an overwhelming majority, with Canada
casting the only disapproval vote among the 30 countries participating
in the ballot. The majority of the member bodies, however, also
submitted comments that required further discussion at the committee's
most recent plenary meeting in Punta Del Este, Uruguay at the end
of November. And even though the standards were only one draft away
from their final version, TC 224 experts made quite a few significant
changes and edits including the title of the standards, the common
introductory text for three standards, and a few key terms defined
in the standards.
TC 224 also resolved to further improve the harmonization
among its standards. Although the issue of harmonization has been
identified since the early stages of the standards development,
the DISs were still found to lack sufficient integration. The committee
decided that each standard will have the other two standards as
normative references, which in effect means the three must be purchased
and used as a set. It is intended that water managers will further
integrate their use once the standards are published.
The three Working Groups developing the standards
have a tight schedule from here: by the end of January 2007 they
must complete another round of drafting to incorporate the decisions
made at the plenary meeting, after which the TC 224 Secretariat
will finalize the FDISs for a two-month ballot by all national bodies
ending in June/July 2007. Approval of the FDISs is fairly likely,
and the final standards are expected to be published by the end
of 2007.
Since the standards development process is nearing
completion, TC 224 began discussing activities for after the publication
of the standards, such as promotion of the standards and a survey
or study of actual applications. In particular, TC 224 will continue
working on the pilot program launched last year to develop a guide
for the application of its standards in developing countries. The
first pilots to test the standards were completed in Casablanca
and Berrechild, Morocco in 2006 and two more are schedule for early
2007 in Kenya and Senegal. The group plans to conduct the same pilots
in Latin America and Asia before deciding on the contents and type
of ISO guidance produced (e.g., international standard, publicly
available specification, technical report, preparation of national/regional
standards based on the TC 224 standards, etc).
More Information
Miscellaneous
News
Survey on the Current
and Future CSR Landscape
The Pacific Institute, in collaboration with the ISEAL Alliance,
AccountAbility, Global Reporting Initiative, and International Institute
for Sustainable Development, has completed a survey on the current
and future desired landscape for the Corporate Social Responsibility
(CSR) movement. The purpose of the survey was to gather the views
of civil society groups and other stakeholders on the current status
of the various global voluntary CSR instruments and initiatives,
and to use this information to serve as a foundation for developing
a common vision of a desired CSR landscape. Eighty-eight organizations
and individuals responded to the survey, the preliminary findings
of which were presented to convening of NGOs in Berlin in October
(Read more about the Berlin meeting in the passage below).
The Institute found that the survey participants hold
a high degree of consensus on the current and future picture of
the CSR landscape, regardless of stakeholder group or geographical
region represented. In particular, respondents mostly agreed on
the challenges associated with the existing CSR initiatives (i.e.,
lack of funding and resources for effective participation and lack
of clear definition of the CSR landscape), as well as the future
direction of CSR landscape (i.e., more involvement of business and
governments, greater role of voluntary CSR standards and initiatives).
Click
here for a more detailed analysis of the survey results.
NGO Meeting on Framing
the CSR Landscape
Representatives of more than 20 leading sustainability and
corporate accountability initiatives - including standards and certification
programs, reporting initiatives, best practice platforms, and NGO
research and advocacy organizations - gathered in Berlin in October
2006 to discuss the current and desired role of voluntary CSR instruments.
The topics examined during the meeting included:
- the current CSR landscape vis-à-vis voluntary
sustainability standards, codes, and principles;
- the relationship between voluntary CSR instruments
and regulatory measures;
- various visions and possible directions for CSR
initiatives that address social and environmental issues; and
- the potential for cooperation and coordination
among various CSR initiatives and instruments to enhance their
effectiveness and credibility.
The group decided to continue the discussion to develop
a common vision of the desired future CSR landscape. More information
on the meeting can be found in the summary
report.
International
Forum Held to Discuss the Role of Standards in a Global Sustainability
Strategy
Over 130 sustainability experts from 33 countries met to
discuss how international institutions such as ISO, UNEP, WBCSD,
IISD, and UN Global Compact can partner to develop a new long-term
global program for Sustainability of the Planet. The meeting was
organized by the Swedish Industry Association - Sinf environment
& quality, and held in Stockholm, Sweden, October 3-4, 2006.
Discussion included how to develop standards for the future of a
sustainable world; the role of voluntary international standards
in advancing toward a sustainable world; and how to make the business
case for a sustainable future. The forum produced proposals for
a joint long-term program between the international organizations.
A summary of the meeting can be found at www.sustainabilityoftheplanet.se.
International
NGOs Endorse Accountability Principles
In June 2006, a group of international NGOs launched the
first international cross-sector accountability standard for the
non-profit sector. The
International NGOs Accountability Charter sets out core values
and operational principles for international NGOs including good
governance and management, ethical fundraising, stakeholder engagement,
and transparency/reporting. The Accountability Charter is currently
endorsed by 11 leading international NGOs, including Amnesty International,
Greenpeace International, Friends of the Earth International, and
the World YWCA.
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